Sophie Delacroix

Sophie Delacroix

Senior Consultant

As Senior Consultant, I specialize in organizational change management, helping businesses navigate the complexities of digital transformation.

Ensuring Quality Compliance in Change Management

Importance of Change Management

Ensuring Quality Compliance in Change Management

Achieving a Win-Win in Conflict Management for PMP Professionals

Conflict Resolution

Achieving a Win-Win in Conflict Management for PMP Professionals

Navigating the Complexities of Predictive Hybrid Project Management

Navigating the Complexities of Predictive Hybrid Project Management

Effectively Tracking the Design Process Phases Using a Ticketing Form

Developing a Change Plan

Effectively Tracking the Design Process Phases Using a Ticketing Form

Mastering the People, Product, and Process in Change Management

What is Change Management?

Mastering the People, Product, and Process in Change Management

Exploring Innovations in Property Management

Exploring Innovations in Property Management

Enhancements in the Talkdesk Conversations App

Enhancements in the Talkdesk Conversations App

Mastering Everest Customer Management for Successful Change

Importance of Change Management

Mastering Everest Customer Management for Successful Change

The Complexity Behind Simplifying Customer Experience

The Complexity Behind Simplifying Customer Experience

Exploring Free Open Source Software for Call Center Quality Assurance

Importance of Change Management

Exploring Free Open Source Software for Call Center Quality Assurance

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